Dana Sopah
Operations Manager
I am the backbone of UA APAC. Ensuring the office is run smoothly and steadily on a day to day basis is my forte.
Dana Sopah's Jobs
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SMB Account Management Lead
Ho Chi Minh City
The Client Our client is the leading tech company that has disrupted the way people interact with each other and is the future of creative advertising. The Candidate Based in Ho Chi Minh, Vietnam. As a SMB Account Management Lead, you will be managing 50 to 80 SMB accounts to improve their performance and drive revenue growth. You can be a hunter or a farmer, but you need to be at the top of your game and ready to be hands on. Key Responsibilities: Spearhead the growth of the Small-Medium Business (SMB) sector in Vietnam Lead and drive a high performing team account managersProvide best-in-class client service and partnership across all aspects of the SMB business Communicate with clients in time when unusual spend fluctuation happens to defend revenue or discover new growth opportunity. Analyze performance to priority accounts (problematic or top-tier advertiser）and create optimization strategies and sell through. Optimization goals include: - Account scale up - General creative tips and best practices - Bidding/Budget/targeting recommendations Able to identify high-value opportunities and low-hanging fruit. Communicate effectively with customers and internally stakeholders(ads review, finance, product etc.) to ensure good customer experience. Collaborate with internal resources (POC/Data/self-service PM/Ads platform/Ads delivery/Sales CRM platform) to develop product features/tools/delivery/account management strategy that empower SMB customers and enhance AM work efficiencyQualifications: Bachelor's degree from an accredited institution, or must have reached college level with at least 5 years of prior work experience in a Digital marketing or media agencySolid experience in Account management, Brand management, Performance marketing, Digital marketing and Ads OptimizationStrong attention to detail and a proven ability to balance multiple priorities and meet deadlines.Experience working in a fast-paced, client-facing technical service environment supporting mobile app based productsExcellent communication skills, native level Vietnamese and fluency in English
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Head of SMB Vietnam
Ho Chi Minh City
The Client Our client is the leading tech company that has disrupted the way people interact with each other and is the future of creative advertising.The Candidate You will be responsible to lead and drive a high performing team of account leads and account managers locally. Develop and execute revenue growth strategies for SMB product in Vietnam, collaborate with internal resources (POC, Data, self-service PM, Ads platform, Ads delivery, Sales CRM platform) to develop product features, tools, delivery, and account management strategy that empower SMB customers and enhance AM work efficiency. You will be hands on, and you will take pride in the success of your team. You will be working closely with the regional team. Key Requirements 7+ years of successful media / advertising sales with proven success in leading SMB facing teams in VietnamExperience in working for matrix organizations & ability to win the support of key internal cross-functional stakeholdersAbility to translate technical or complicated ideas into ordinary and simple terms and storiesExcellent communication and presentation skills, native level in Vietnamese (ideal) and fluency in EnglishCollaborative team player, action oriented and strong drive for results