Account Management

Customer Success Manager

London, England

£35000 - £50000 per annum

Customer Success Manager - EMEAOnline advertising, SaaS & creative advertising Two things in advertising drive results... data & creativity. You can't have one without the other.Having a huge amount of data is great, but without the right colors, pictures, words & message, it's worthless. Our client helps put the two together, with a big emphasis on creativity, to make sure that brands push out the most effective advertising possible. This platform is implemented as a SaaS, and more of their partners are starting to choose this option rather than on a campaign basis. This role is to manage the customers from adoption to delivering on their needs. This is a consultative role where the individual will influence the client in collaboration with the other internal teams. PurposeEnsure clients get maximum value from their investment with the business by delivering proactive, consistent communications and first-class onboardingDevelop strong relationships with customers, to ensure each client's use of the platform alights with the campaign strategy Be a product champion and evangelize the business throughout the ecosystemAssist clients with ad hoc issues or questions Experience/skills1-5 years experience in client-facing roles within AdTech &/or SaaSExperience in the creative space is a plusExperience either working with or for, agencies, publishers & channel partnersA understanding/knowledge of HTML5 & creativeWorking knowledge of mobile and display advertising, with an understanding of rich media and video

Client Success Manager

London, England

£35000 - £50000 per annum

How many ads do you see in one day? Hundreds? Thousands? It feels like Millions … what makes the ones you notice stand out?Creativity.The giant increase in the volume of ads being served, means that creativity is leading the advertising industry, so advertisers make their adverts count. This is where our client comes in Do you want to work with a world leading creative AdTech platform that works with the likes of Unileaver, CNN and Hearst? A platform which enables over 50 billion ad experiences a year for a range of incredible clients.Do you want to mix your understanding and knowledge of the advertising industry with your passion for creativity? This is the place for you! This incredibly successful platform is looking for Client Success Managers who is passionate about helping clients thrive.What you will have 1-4 years' experience in a client facing role within the AdTech spaceExperience with media agencies, brands, publishers and/or networkIdeally experience both in a creative agency and SaaS If this sounds like the opportunity for you - get in touch!

Sales Lead

Singapore

My client is a fully programmatic, data driven DSP that's rapidly growing all around the world, and increasing their revenue year on year. They help brands get better conversions and leads through providing actionable insights, and predicting how well a campaign will perform. This, combined with the support of an experienced digital experts, helps their clients create relevant, responsive and effective media spend strategies.As the Regional Sales Lead, your responsibilities include the following:Identify and evaluate advertisers with potential to benefit from offering across key verticalsA self-starter with a “can do” attitude who is well connected within the media agency landscape in SingaporePlan and manage the sales pipeline aligned to the SEA development strategyParticipation in industry trade events and other marketing initiativesRequired Skills and Experience:1 - 2 years’ experience in Business Development/ Sales Management in display advertising or performance marketing sectors (Agency, Affiliate, Display, etc.)A good understanding of the online media and performance marketing industryThe ideal candidate will have sold to either directly to advertisers or digital agencies and will have a good networkStrong interpersonal communication and presentation skillsExcellent negotiation skills with a proven track record of sales successAbility to “simplify” complex technology processes into meaningful solutions that address business needs

Head of Strategic Accounts

Singapore

My client is a rapidly growing ad tech company in the retargeting space. Fully programmatic, they help e-commerce businesses in the region capitalize on their existing consumer base and convert traffic into conversions.As the Head of Strategic Accounts, you will be responsible for servicing all aspects of customer accounts and relationships, as well as campaign management across kick-off, implementation, launch, reporting, remediation, and billing. You will work closely and collaboratively with Sales, Implementation, Product Management, Engineering, and Finance teams to deliver world class customer service and solutions to market. This role plays an integral role in recommending and implementing strategies for driving ongoing client product needs and will be responsible for educating customers about all aspects of the product suite, and how products can be leveraged to meet their goals and objectives.Responsible for proactively managing the day-to-day Agency and/or Network partner relationships of assigned accounts.Proactively oversee assigned portfolio, identifying growth opportunities and up-sell potential within existing client base.Hands on management of client business processes including, but not limited to onboarding and implementation, reporting and proactive remediation, and billing.Ensure the quality of services and solutions, including satisfactory resolution of all support requests, and troubleshooting of all reporting, ad-serving, or data issues.Monitor and report campaign performance to ensure delivery and billing and extracts insight from reports.Facilitate and ensure contract billing process is administered with quality in a timely manner.Successfully manage customer expectations throughout the campaign lifecycle.Develop and maintain strong, active relationships with clients at both senior and mid-management levels.

Customer Success Manager

Singapore

​My client is a fully programmatic, data driven DSP that's rapidly growing all around the world, and increasing their revenue year on year. They help brands get better conversions and leads through providing actionable insights, and predicting how well a campaign will perform. This, combined with the support of an experienced digital experts, helps their clients create relevant, responsive and effective media spend strategies.As the Customer Success Manager, you will play an integral role in supporting the growth of their Sales activities in the Singapore and South-East Asia, and your day to day taskswill involve:Preparation of meetings and sales Proposals/Pushes for a gold Advertisers’ portfolioCreation of industrialisable material to trigger additional business (gain, retain, upsell)Undergo market analysis and competitive intelligence researchVertical approach: understanding customer issues and defining key KPIsMonitoring and analysis of campaigns as part of key advertisers’ portfolioManagement of rebooking & upsell directly with the clientsTroubleshooting, in collaboration with the BI, Adops and Support teamsParticipation in workshops and Quarterly Business Reviews with key clientsCreation of best cases & best practicesWho You AreMinimum 3 years of experienceUniversity-level studies or equivalentStrong appetite for advertising, digital technologies, communicationYou have strong knowledge of marketing, brand issuesYou are able to work as a team member and in parallel on different casesYou are rigorous, detail oriented, comfortable with numbers and have strong analytical skillsYou have already held a similar position in an advertising or media agency

Account Manager - Financial Services

London, England

£30000 - £35000 per annum

I have a fantastic opportunity at a growing global media agency who are looking for their next and best Biddable Account Manager to work on their worldwide financial services company.Let me tell you about the company this role is with who were responsible for the black mirror old street station takeover last year. They have 151 offices worldwide and 50+ world class employees working in an office based in the heart of Shoreditch; the agency is backed by a major network but keeps the vibe of a fast paced, funky independent. This is a real opportunity into a year on year award winning, creative challenger media agency with advertising, digital, shopper, retail activation and CRM all under the same roof.They use creativity to give their clients campaigns an honestly unfair share of the public's attention. Within this agency there is a belief, or rather a true understanding that the best ideas come from working together - and it is from this unified understanding they create world class, coherent, effective and creative channel neutral solutions for their clients. The client for this role is from the financial services so the budgets are big meaning you will have the flexibility to explore all different types of campaigns within paid search and paid social. Role responsibilities:Day to day management, reporting and optimization of large clients across our UK team but covering clients that run EU wide toDevelop excellent working relationship with key media owners, publishers and clients.Management of tracking, trafficking and bid management through appropriate tools (SA360, Campaign Manager, Marin etc)Oversee, support and develop junior team members.Be able to keep clients and account team updated on the status of the account activities and also being able to prepare client performance review presentations.Working to develop a strong understanding of the client's business and their needsProven experience in developing and implementing Paid Search & Social campaigns.Use your own personal passion and creativity to help develop innovative and effective ideas that process improvements for your clientsWork with the attitude that 'it's up to me to make it happen'

Media Director

Guangzhou

​THE CLIENT The Client is a Global Media Agency that stands for innovation and that has a proven track record of success across the globe. JOB DESCRIPTION We’re looking for a Media Director that will be capable of providing insights-driven media and measurement strategies, strengthening client & partner agency relationships and collaborating with cross-departmental teams. RESPONSIBILITIES Leading by example in terms of attention to detail, general work ethic, empathy and internal/external professionalism Collaborate across disciplines, specifically planning and analytics, to craft best-in-class, holistic omnichannel media strategies rooted in driving tangible business outcomes for large brands Develop and deliver sophisticated media investment strategies to clients, derived from industry insights and best-in-class expertise and thought leadership Provide clear delegation of responsibilities across your organization and making expectations for success clear and concise Demonstrate the ability to navigate a portfolio of brands within a larger conglomerate or business group and gain a deep understanding of their unique company architectures to ultimately build the strongest holistic relationship possible EXPERIENCE Deeply familiar with the the Digital Performance Landscape Proven output rooted in highly strategic thinking that leveraged unique insights to drive success Examples of leaning into new/emerging platform opportunities to drive media innovation

Account Director - Audio client

London, England

£50000 - £55000 per annum

There are some opportunities that I know are stellar and sit above the rest - this is one of those AAA grade roles.There's two parts to a AAA grade job, a brilliant company & fantastic client, this role has both.Firstly let me tell you about the company responsible for the black mirror old street station takeover last year. 151 offices worldwide with 50+ world class employees working in an office based in the heart of Shoreditch, the agency is backed by a major network but keeps the vibe of a fast paced, funky independent. This is an opportunity to work at a year on year award winning, creative challenger media agency with advertising, digital, shopper, retail activation and CRM all under the same roof.They use creativity to give their clients campaigns an honestly unfair share of the public's attention. Within this agency there is a belief, or rather a true understanding that the best ideas come from working together - and it is from this unified understanding they create world class, coherent, effective and creative channel neutral solutions for their clients. Now I can tell you about the client, one of the worlds leading audio device production companies - think microphones, headphones and even headsets for pilots. This company is renowned for making the microphones which are the industry standard for Hollywood blockbusters! They make fantastic headphones that I personally use and I can promise you will see someone wearing on your morning commute.Their products are used in London's legendary Abbey Road and New York's Broadway which is a true testament to how top tier they really are. The company itself has close to 3000 employees across the globe, based in Europe with offices located in Ireland, California, Germany, Denmark, Singapore and Switzerland They are looking for an experienced candidate to be their next top tier Account Director with the following responsibilities:- Manage and own senior client relationships establishing high levels of trust, developing excellent working relationships with the clients, media owners and publishers. - Management of tracking, trafficking and bid management through appropriate tools (SA360, Campaign Manager, Marin etc) - Hold responsibility for paid social and search campaigns, hitting targets and improving performance - Prepare and present client performance review presentations - Manage relationships and communications with internal teams (Account teams, Ad Op team and Data team) - Leading the strategic execution for client in collaboration with the data & strategy teams as well as supporting the development of the marketing direction for each client dependent on their business objectives - A proven experience in team management, and also developing & implementing Paid Search and Social Campaigns. Does this sound like your next career move? Get in contact with me fast because I don't expect this one to stick around for very long. Sam.tooke@ultimateasset.com07856427232

Account Director - Audio client

London, England

£50000 - £55000 per annum

Some roles I get that come across my desk I can tell straight away that they are stellar and sit above the rest - this is one of those AAA grade roles.There's two parts to a AAA grade job, a brilliant company & fantastic client, this role has both.Firstly let me tell you about the company responsible for the black mirror old street station takeover last year. 151 offices worldwide with 50+ world class employees working in an office based in the heart of Shoreditch, the agency is backed by a major network but keeps the vibe of a fast paced, funky independent. This is an opportunity to winning a year on year award winning, creative challenger media agency with advertising, digital, shopper, retail activation and CRM all under the same roof.They use creativity to give their clients campaigns an honestly unfair share of the public's attention. Within this agency there is a belief, or rather a true understanding that the best ideas come from working together - and it is from this unified understanding they create world class, coherent, effective and creative channel neutral solutions for their clients. Now I can tell you about the client, one of the worlds leading audio device production companies - think microphones, headphones and even headsets for pilots. This company is renowned for making the microphones which are the industry standard for Hollywood blockbusters! They make fantastic headphones that I personally use and I can promise you will see someone wearing on your morning commute.Their products are used in London's legendary Abbey Road and New York's Broadway which is a true testament to how top tier they really are. The company itself has close to 3000 employees across the globe, based in Europe with offices located in Ireland, California, Germany, Denmark, Singapore and Switzerland They are looking for an experienced candidate to be their next top tier Account Director with the following responsibilities:- Manage and own senior client relationships establishing high levels of trust, developing excellent working relationships with the clients, media owners and publishers. - Management of tracking, trafficking and bid management through appropriate tools (SA360, Campaign Manager, Marin etc) - Hold responsibility for paid social and search campaigns, hitting targets and improving performance - Prepare and present client performance review presentations - Manage relationships and communications with internal teams (Account teams, Ad Op team and Data team) - Leading the strategic execution for client in collaboration with the data & strategy teams as well as supporting the development of the marketing direction for each client dependent on their business objectives - A proven experience in team management, and also developing & implementing Paid Search and Social Campaigns. Does this sound like your next career move? Get in contact with me fast because I don't expect this one to stick around for very long. Sam.tooke@ultimateasset.com07856427232

Client Services Manager

London, England

£38000 - £42000 per annum

Personalised audio is the new frontrunner in advertising, due to the incredible rise of digital speakers."Alexa, get me a new job…"We are working with a company that is leading the personalised audio revolution.This platform offers revolutionary creative advertising solutions which are game changing in the way that advertisers personalise their message. They are an incredible market leading company working with Blue-chip clients such as Ebay, Amazon and Sky.They are looking for a Client Services Manager, to manage and consult their high-end portfolio. With the business offering such a fantastic product this is an opportunity to work with big brands to help them achieve their goals.They are looking for someone with…At least 3 years in a client facing/ campaign management roleExperience working in a digital media companyA passion for technologyProactive and problem-solving skillsAudio/visual experience is a bonusIf this sounds like an opportunity for you, get in touch!

Client Services Manager

London, England

£30000 - £40000 per annum + bonus

Creative audio advertising Have you ever wondered how that Spotify ad knows your name, or the digital radio ad knows it's raining outside? We are working with a unique, creative, audio advertising platform that allows a level of personalization that's never been seen before, being used by brands such as Deliveroo, Nissan, Carphone Warehouse & many more. When almost 25 million people in the UK listen to digital radio, think how big this product offering can be Sat at 20 people, they are looking to grow their UK operations with the hiring of a Client Services Manager to add to their team of 3. What you'll be doingGrowing and retaining relationships with agencies groupsDevelop strategic plans to track engagement & partnerships, with the overarching goal to increase spendAssist and generate ideas to match client briefsAssist with audio & video recording sessionsWork with internal teams to deliver high-quality campaigns Ideally, you'll have3 years in a client-facing/campaign management roleExperience working in digital media, for agencies, DSP's, AdTech, publishers, etc...Have experience of working in an internal-facing client services/management role Love technology, innovation & creativity Audio & video experience would be a huge bonus What will you get?Very competitive base salary up to £40k + bonus schemePrivate healthcare, childcare vouchersHuge career opportunitiesBenefits (pension, lots of holiday, social events, etc..)Much more

Head of Strategic Accounts

Singapore

My client is a rapidly growing ad tech company in the retargeting space. Fully programmatic, they help e-commerce businesses in the region capitalize on their existing consumer base and convert traffic into conversions.As the Head of Strategic Accounts, you will be responsible for servicing all aspects of customer accounts and relationships, as well as campaign management across kick-off, implementation, launch, reporting, remediation, and billing. You will work closely and collaboratively with Sales, Implementation, Product Management, Engineering, and Finance teams to deliver world class customer service and solutions to market. This role plays an integral role in recommending and implementing strategies for driving ongoing client product needs and will be responsible for educating customers about all aspects of the product suite, and how products can be leveraged to meet their goals and objectives.Responsible for proactively managing the day-to-day Agency and/or Network partner relationships of assigned accounts.Proactively oversee assigned portfolio, identifying growth opportunities and up-sell potential within existing client base.Hands on management of client business processes including, but not limited to onboarding and implementation, reporting and proactive remediation, and billing.Ensure the quality of services and solutions, including satisfactory resolution of all support requests, and troubleshooting of all reporting, ad-serving, or data issues.Monitor and report campaign performance to ensure delivery and billing and extracts insight from reports.Facilitate and ensure contract billing process is administered with quality in a timely manner.Successfully manage customer expectations throughout the campaign lifecycle.Develop and maintain strong, active relationships with clients at both senior and mid-management levels.

Account Manager (Vietnam Market)

Singapore

A brand-new exciting role for a global ad tech platform business has recently surfaced. This business provides top-notch technology within the programmatic space to brands around the world.As the Account Manager for the Vietnam market, you will service and handle some of the largest brands within the e-commerce market. Regular face-to-face meetings will be held to strength client relationships, part of your responsibility involves analysing data and developing new strategies for clients within the fashion, online marketplace, retail and classifieds sectors.Being part of an established team here in Singapore, the Account Manager will be responsible for all customers’ requests and inquiries, to report campaign status and ensure customer success and long-term relationships with all key accounts in Vietnam.Requirements:Bachelor’s degree in a relevant fieldMinimum 3 years of in an account management or customer success role within digital advertising/digital marketing/Real-Time BiddingPrior experience managing online advertising campaignsKnowledge of customer support tools and processesExperience with Vietnam marketProficient with MS Office Word, Excel, PowerPointExcellent analytical and problem-solving skillsFluent in English and Vietnamese (as you will be working with clients in Vietnam)

Account Manager - Influencer Marketing Agency

London, England

£35000 - £40000 per annum + bonus

Account Manager - Influencer Marketing & Social Content Agency Salary circa £35-40K + bonus The Opportunity: As an influencer and social content markting agency. This company delivers stunning influencer partnerships, creative solutions and social content strategy for a diverse variety of brands. Looking now for a superstar account manager, someone proactive, motivated and adaptable. They are trying to create a talented team of ambitious people to help drive continued growth of the business and team. Currently looking for an Account Manager with a strong background in account management, idea generation, and campaign planning and execution for the delivery of social media campaigns in an agency environment. Who they are: They are responsible for end-to-end social media marketing, from insights, marketing strategy, campaign planning & execution to content production. They have solid brand relationships across a range of verticals, which are naturally affiliated with Influencer & social marketing solutions. Who are you? Energetic, proactive and able to lead proposals & projects autonomously. You'll relish taking ownership of client relationships whilst being consultative and with a desire to help them learn and develop. This role is perfect for a highly organised and motivated individual who can think quickly and adapt to situations on a case by case basis. The role: Create and deliver proposals and presentations to new and existing clients.Take charge on the creative process for client projects, including writing creative briefs, reviewing and supporting the creative team in producing best in class work, while being able to, present and sell it to clients.Lead the execution of marketing campaigns on social.Top level project management experience: preempting issues while being solution driven. Must be able to proactively organise work and manage the team to stay on schedule.Manage the day to day running of the account and the effective management of all Client projects. If this all sounds amazing to you then please apply now - this is a really great opportunity at a progressive and authentic influencer marketing/social focused business!

Account Manager - mobile advertising platform

New York City

$80,000 - $95,000

​A hyper growth mobile advertising company that has quickly become THE go to business for app re-targeting company is looking for an Account Manager. This international growing business is on a mission to help app developers maximize their user engagement and in-app revenues by providing the one the world’s most efficient re-targeting platform. As an Account Manager you will be responsible for:-Developing, maintaining and growing relationships with the like of large app advertisers and agencies. You will work very closely with all clients to ensure the team are exceeding their expectations and performance goals.You will support on client business reviews and be the go to person to communicate internally any issues and concerns raised by your clients.Working closely with the Sales and Ad Operations team you will ensure on boarding of new clients is done as smoothly and efficiently as possible. To qualify for this role you must have:Proven experience in mobile marketing, re targeting and/or in app strategy initiativesProven experience in managing and growing client relationships in a fast-paced, innovative and revenue driven environmentExceptional communication, problem solving and decision making skills If you are interested to find out more, please apply.

Programmatic Trader (Associate)

Singapore

​Are looking for an exciting venture in your career? Ready to step up and into a new challenge? This global market leading AI insights platform with offices in 15 markets operating across Europe, North America and Asia-Pacific regions. With a strong management team in place, this business also works on building a diverse work culture pulling together the best professionals within the market. With a growing team in place, they are on the lookout for a Programmatic Trader armed with experience on the buy-side and with the ability to shape strategy for the whole of APAC from supply to data to commercial partnerships. Role Executing and optimising campaigns for a diverse portfolio of accounts across SEA Making use to data to enhance buying decisions Work directly with clients to ensure campaign parameters and objectives are clear and achievable Work closely with global central departments to assist in ad operations, pre-campaign analysis, post-campaign insight reporting, troubleshooting etc. Deliver clients actionable insights via weekly and monthly campaign reports and commentary Requirements 2 years of experience in trading digital programmatic campaigns Ability to work with large datasets in Microsoft Excel, BI internal tools and working knowledge of statistical models Familiar with SQL, R, Python and Bonsai Self-motivated, strong organisational skills, and detail-oriented If you are looking for a fresh challenge, in an extremely exciting and diverse role, this could be the perfect opportunity for you. Attach your CV and click apply now!

Brand Strategist

Sydney

$80,000 - $100,000 + super + bonus

​THE COMPANYOur client is one of the leading social media video apps, known for representing a new, mobile-first direction for such media.THE OPPORTUNITYClose to 15,000 advertisers/brands (including 70% of Fortune Top 100) utilize our client's platform for ad campaigns across formats and geographies.Our client is focused on winning new business, growing market share, and developing their reputation of being an industry leader in mobile video and native media buying.KEY RESPONSIBILITIESWork with the team to develop a vision for brands’ presence on our client's, and provide the inspiration, blueprint, analysis, and leadership to realize your proposed vision;Lead strategic conversations that inspire new business needs, and opportunities;Plan and execute a strategic playbook for the client's specific goals and driving a unique strategy and employ tactics to drive performance;Strong knowledge of the platform to educate clients in creative approaches; utilize insights on how users use the platform, evolving advertising formats, and campaign objectives;Generate insights, ideas, and strategies that further the major business goals of the client on a frequent basis;Provide continued insights on the ways mobile technology can fundamentally change the relationship between brand and consumer;Work with the product, research, and measurement teams to develop insights-led product development for the category.WHAT DO WE REQUIRE FROM YOUMinimum 3-5 years experience in digital media and marketing at an ad agency, on the client-side, at a tech co/platform, or with a media company (multi-disciplinary experience preferred);Experience in building creative digital media solutions and sponsorship programs at the scale that drive brand awareness and high user engagement;Cross-functional experience, working across a variety of teams;Deep knowledge of our client's platform and its content.FIND OUT MOREContact Pete Harrington, Managing Director ANZ, Ultimate Asset Asia Pacific on pete@ultimateasset.com

Account Manager

London, England

£30000 - £35000 per annum

Do you want to work for a company that's passionate about educating people with the aims of revolutionising companies through improving employees skills using an immersive e-learning experience? Our fantastic client is looking for passionate Account Mangers at varying seniority who will work alongside the sales team to develop outstanding client relationships take on a consultative approach via upselling and renewal. They need someone with the right attitude and skills to be able to lead a small team of account executives.You will need...- Over 3 years of Account Management experience- Trackrecord of excelling targets- Strong interpersonal skills- Previous experience working with FMCG brands This incredible company is looking for someone to start immediately, get in contact now to discuss this opportunity futher.

Account Manager

London, England

£30000 - £35000 per annum

Do you want to work for a company that's passionate about educating people with the aims of revolutionising companies through improving employes skills using an immersive e-learning experience? Our fantastic client is looking for passionate Account Mangers at varying seniority who will work alongside the sales team to develop outstanding client relationships take on a consultative approach via upselling and renewal. They need someone with the right attitude and skills to be able to lead a small team of account executives.You will need...- Over 3 years of Account Management experience- Trackrecord of excelling targets- Strong interpersonal skills- Previous experience working with FMCG brands This incredible company is looking for someone to start immediately, get in contact now to discuss this opportunity futher.

Head of Client Success

An exciting "in" into the rapidly growing world of social analytics, apps and e-commerce! We're working with a social tech company who's partnering up with leading e-commerce businesses and apps, in growing their revenue and conversions for them and their merchants through optimizing their social media campaigns.Their AI technology is built upon unique commerce data sets and their partnerships with both major commerce and social media platforms enable online sellers of all sizes to scale up their business.As the Head of Client success, you will be accountable to oversee smooth client onboarding that will involve technical integration and API connections, and subsequently act as a consultant to the clients in order to ensure successful product trials and maintain client retention. You will be an essential "bridge" between stakeholders within internal teams and the clients. Your key goal is to build and maintain relationships with new and existing clients.Due to the nature of the role, we're ideally looking for a candidate who's well versed in technical integrations and is comfortable working closely with engineers and system architects in coming up with solutions within commerce and SaaS.Your day to day will involve:Keeping up with the commerce industry and social media advertising in general so that you’re constantly able to solve clients’ challenges​Working with clients and various internal stakeholders to maintain the quick feedback loopOnboarding clients onto the platform​Understanding  client's objectives and making sure they're achievedManaging a project team of local and regional colleagues