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My client is a leading social mobile platform that is gaining a major following worldwide and they are expanding their operational team.

As a media expert, you provide end-to-end consultations, includes strategy and planning for clients based on their goals and wants. This is a client-facing role, candidates with agency background are encouraged to apply.


Account Management

  • Provide end-to-end client servicing, includes pre-sales research with sales team to our Agency partners.

  • Conduct reviews and build a long-term relationship with clients, in collaboration with the sales team.

Drive Product Adoption

  • Partner with internal stakeholders to Build & Deliver 'Agency Success Programs'.

  • Synchronize client's agency plans with internal cross-functional teams' data to develop campaign, media plan, optimization, best practices aligned with agencies and client business goals.

  • Serve as an external product consultant educating clients and agencies on product solutions and best practices, and ultimately drive deeper product adoption.

  • Maintain up-to-date knowledge of company’s features and ad units.

Campaign Management

  • Provide consultation and analysis to help agencies improve campaign performance and brand results.

  • Manage campaigns with clients and manage all timelines, assets and opportunities for optimisation. 

  • Monitor and analyse ad campaigns and proactively take initiative to improve results.

  • Work closely with product and engineering teams to help investigate and troubleshoot issues during the campaign.

  • Provide campaign performance data to offer clients data-driven business insights and use insights to improve offerings.

Additional Responsibilities

  • Share marketplace feedback and guide our advertising and product strategy

  • Collaborate with internal stakeholders to develop best in class playbooks, strategies, processes.


  • At least 3 - 5 years of experience in account management/client services roles with a demonstrated knowledge of digital media platforms, advertising KPIs, and cross-vertical knowledge.

  • Bilingual in either Bahasa Indonesia, Thai or Vietnamese is a MUST!

  • Extremely strong communication skills with the ability to educate and influence an audience.

  • Experience in campaign management and ad verification partners (IAS, DV, MOAT) – campaign optimisation based on internal and 3rd/4th party data.

  • Experience with Mobile Measurement Partner and Pixel Set Up and troubleshooting.

  • Experience managing branding and performance advertisers with complex and scaling challenges. Exceptional verbal and written communication skills and ability to effectively translate technical language to non-technical stakeholders.