My client is a leading mobile entertainment platform for short-form video with offices in major cities all around the Globe. This is an awesome opportunity to work in a fast-paced growing organization.
Set up and standardize quality management mechanism and process for global ads review team;
Conduct coaching and calibration sessions to ensure that operational policies and processes are being applied consistently;
Closely collaborate with policy team, executive team & vendor site QA to deliver solid quality improvement result;
Continuously evaluate outcomes, propose improvements, and ensure consistent quality measurements throughout the operation;
Responsible for optimizing working processes, solving policy understanding knowledge gaps and content concerns for site vendor team with cross-functional teams globally;
Provide business insight and comments for key stakeholder's focuses & actions such as policy team, product & system BP, sales team, sales management team and etc.
Skills and requirements：
Bachelor's Degree or equivalent education/experience, advanced degree is preferred;
5+ years' working experience on quality management role in a major tech or media company, ads or content review experience is a plus;
Fluent Chinese & English in both written and spoken, other language is a plus;
Deep understanding of quality control whole lifecycle management;
Excellent facilitation skill to drive for alignment and agreement;
Strong attention to detail and ability to work independently;
Demonstrate good judgment, training and management skill.