Customer Success Manager – AdTech
Salary - £35,000 - £45,000 + commission
London – Hybrid working model
This client is hiring for a Client Success Manager to work in their central London team and manage relationships with their key accounts.They’re leaders in the contextual advertising space.
Looking after existing UK clients to deliver successful campaigns.
· Manage specific accounts in the UK, predominately media agencies
· Partner closely with the client success lead, and sales team.
· Key point of contacts for UK accounts and regular calls with agencies
· Upskill the team with a view of making everyone slightly more commercially driven
· Regular calls with agencies and gathering feedback on campaign performance
· Campaign reviews, PCAs and QBRs.
· Experience in the digital sector managing relationships with UK clients / media agencies.
· Experience in managing and growing a team
· Strong knowledge of the digital ecosystem
· Brilliant account management experience
· You have a track record of going above and beyond, providing amazing client service and account management.
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