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  • Location


  • Sector:

    Advertising Technology

  • Job type:


  • Salary:

    £35,000 - £40,000 per annum + Bonus

  • Contact:

    James Johnson

  • Contact email:

  • Startdate:


  • Consultant:

    James Johnson

Customer Success Manager – CTV AdTech

£35,000 to £40,000 + bonus – Holborn based 2-3 days a week

My client are an industry leading AdTech business focussed on programmatic, video and connected TV. They’re hiring for a Customer Success Manager to look after relationships with agencies & brands directly.

They want someone who can take full ownership of a client and ensure they received outstanding customer services through great campaign performance as well as campaign insights.

The Role

  • Build and nurture relationships with key clients such as agencies & brands. Ensuring to maximise the relationship with the client

  • Be a key member of the client services team. Managing inbound commercial leads, presale recommendations and project managing the campaign through to success.

  • Be the main point of contact for clients in regards to daily reporting, client updates, post campaign analysis and recommendations

  • Manage everything post sale with your key clients.


  • Experience within digital media either at an agency, publisher, network or tech vendor. Ideally within a client facing role.

  • Experience of partnering with a sales team and an understanding of how an account manager can be part of that process.

  • Good knowledge of the digital advertising ecosystem

  • Knowledgeable in programmatic media buying

  • Strong communicator with experience of managing key accounts

Get in touch to find out more