Customer Success Manager – CTV AdTech
£35,000 to £40,000 + bonus – Holborn based 2-3 days a week
My client are an industry leading AdTech business focussed on programmatic, video and connected TV. They’re hiring for a Customer Success Manager to look after relationships with agencies & brands directly.
They want someone who can take full ownership of a client and ensure they received outstanding customer services through great campaign performance as well as campaign insights.
Build and nurture relationships with key clients such as agencies & brands. Ensuring to maximise the relationship with the client
Be a key member of the client services team. Managing inbound commercial leads, presale recommendations and project managing the campaign through to success.
Be the main point of contact for clients in regards to daily reporting, client updates, post campaign analysis and recommendations
Manage everything post sale with your key clients.
Experience within digital media either at an agency, publisher, network or tech vendor. Ideally within a client facing role.
Experience of partnering with a sales team and an understanding of how an account manager can be part of that process.
Good knowledge of the digital advertising ecosystem
Knowledgeable in programmatic media buying
Strong communicator with experience of managing key accounts
Get in touch to find out more