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  • Location

    London

  • Sector:

    Account Management

  • Job type:

    Hybrid

  • Salary:

    £50,000 - £56,000 per annum + Bonus

  • Contact:

    Hussain Chowdhury

  • Contact email:

    Hussain@ultimateasset.com

  • Consultant:

    Hussain Chowdhury

​Customer Success / Account Manager – Advertising Sales Team, high-growth social media App

£50K - £56K base + bonus + benefits

I’m working with one of the hottest high-growth social media apps from San Francisco. We are looking to bring in three Customer Success Account Managers due to the company being in a high-growth mode and winning multiple new business campaigns from different brands such as RBS, Vodafone, Dulux, eBay and British Gas to name a few.

We are seeking skilled Account Managers who can take ownership of the post-sale side and drive customer satisfaction and retention of client’s business as they seek to rebook.

The Account Manager will be responsible for all aspects of the deliver process co-ordinating efforts from Sales, Ad Operations, Research and other departments to ensure advertisers are guided through the implementation phase of their campaigns smoothly.

The duties of the Account Manager include:

  • Delivery of key campaign insights, stats and numbers in terms of campaign performance

  • Co-ordinating all aspects of the delivery phase of clients’ assets, liaising with sales, ad ops, and other departments to ensure smooth handling and comms with the client’s advertising agency partners

  • Drawing up PCAs and End of campaign reports, interpreting the findings and delivering recommendations

  • Delivering a high-level of customer service that delights customers, clients and agencies

  • Excellent and timely communications and co-ordination of client’s assets and deliverables

  • A high level of attention-to-detail and supremely organised

  • Optimise and tweak processes as required to deliver a great client experience