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More info

  • Location

    Hong Kong City

  • Sector:

    Account Management, Media Agency

  • Contact:

    Shanniz Irmana

  • Contact email:

  • Consultant:

    Shanniz Irmana

My client is a global, Asia-based online platform and social media website, with one of the largest traffics of audience across US and Europe.

This position is responsible for managing and optimizing the Customer Relationship Management (CRM) system along with assuming the role of project lead for the implementation of the  company’s E-Commerce website.

Job Description

  • Optimise assortment planning and execute effective strategies to streamline operations and logistics

  • Plan and coordinate sales and promotional activities across e-channels

  • Generate and analyse insights to improve sell through from pre-season buys to in-season trading

  • Work cross-functionally with relevant departments to ensure healthy stock levels

  • Oversee operations and logistics to ensure efficient order fulfilment

  • CRM management including customizations, optimizations, workflow and reporting.

  • Marketing automation administration- integrating with the CRM system, scheduling, marketing campaign management, email broad-casting.

  • Search engine optimization

  • Builds custom reports and dashboards specific to job functions

  • Imports and exports data as required to synchronize back-end systems

  • Analyzes sales and marketing data, documents and reports to senior management on a regular basis

The Successful Applicant

  • Minimum 3 years of relevant experience

  • Good understanding of consumer behaviour and trends

  • Proficient in formulating strategies to maximise business performance

  • Self-starter personality with strong interpersonal and communication skills

  • Strong fashion sense with good product knowledge a must