My client is a leading global entertainment platform with one of the biggest social media presence and followings in the world. They're launching a fashion e-commerce department, so they're looking for a Senior E-Commerce Manager who will manage the strategic direction of their global customer-facing web properties and online business.
This role will include the overall Web product merchandising, demand generation, promotional planning and adhering to the corporate brand standards. This position will manage deliverables and implement tactics against defined business metrics to deliver the quarterly and annual business objectives. This individual must also ensure Merchandising, Marketing and E-Commerce efforts are effectively integrated with the overall brand, wholesale and retail efforts for the organization.
Manage the overall global Digital Commerce business to deliver quarterly and annual Revenue.
Responsible for .COM Onsite Management and Digital Marketing, and dotted line responsibility for Merchandising, as well as Marketplace account and business management.
Define, analyze, track results and interpret success levels against a defined set of key E-Commerce performance metrics. Provide monthly and quarterly performance reports, projections and reviews on all key performance metrics.
Understand and have strategic input into the planning, buying and forecasting of inventory for the Digital Commerce business. This forecast and plan will be measured via metrics to determine accuracy and relevancy. Accordingly, ensure the product strategy is aligned with the revenue plan and work with the Merchant team to effectively trade on hand inventory.
Development and implementation of new features to the ecommerce platform.
Work diligently with marketing to implement direct customer acquisition and retention operating strategies including search engine optimization, online advertising, customer contact, and emerging technologies.
Explore new opportunities/partnerships to increase Revenue across local digital channels
Work closely with internal marketing resources to develop internet marketing strategies for increased Brand and Retail level promotions and integration.
Manage and continually extract incremental strategic or tactical value from direct relationships vendors and partners.
Partner with Distribution and operations partners to further maximize E-Commerce fulfillment, freight, planning and logistics.
Bachelor’s degree in related field.
Minimum 3 years of E-Commerce and online marketing experience.
Minimum 3 years of developing, driving, and implementing ecommerce strategies to achieve goals.
Basic experience in HTML programming for onsite management purposes.
Passion to grow and drive businesses in a sustainable manner.
Ability to work independently and synthesize large amounts of data while meeting deadlines.
Demonstrated analytical capabilities including the ability to analyze and report on data.
Demonstrated experience in quickly learning new technologies and complex processes.
Strong attention to detail, excellent organizational skills.
Proven ability to manage multiple projects simultaneously; Self-starter approach to work, with an eagerness to consistently meet and exceed objectives and take on more responsibility.
Ability to perform budget management and forecasting.
Excellent verbal and written communication skills in English.
Cantonese a plus.