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More info

  • Location

    Sydney

  • Sector:

    Advertising Technology

  • Job type:

    Hybrid

  • Salary:

    $ Competitive Package

  • Contact:

    Libbie Tan

  • Contact email:

    Libbie@ultimateasset.com

  • Consultant:

    Libbie Tan

Senior Account Manager

The Company

Our client is a leading independent global ad server, delivering excellence for major agency holding groups and brands in the market such as P&G, Adobe, Jetstar, McDonald’s and Streamotion.

They are at the forefront of making waves globally as the industry’s first cookieless ad management and insights platform. Through a combination of proprietary innovative technology, proven products and renowned service, Their solution enables advertisers to activate data, combine it with creativity and analyse how to get the best return on online ad spend.

This product suite includes omnichannel ad serving, dynamic creative solutions, multi-touch attribution and verification. This year they are launching new Social and Connected TV product offerings – closing the loop on Omnichannel solutions for clients.

The Role

We are looking to hire a Senior Account Manager, he/she will be responsible for providing trusted leadership and management of assigned business.

You will hold a key role within the Account Management organisation working on high revenue generating accounts. You will work with mid-senior stakeholders for both the agency and client partners to bring strategic insight and expertise to help clients achieve their digital marketing goals.

You are an expert project manager who has experience, is self-motivated and is passionate about the digital ad tech ecosystem and your client’s business.

The Candidate

The ideal candidate will have more than 5 years of experience in the digital media industry; account management, project management, sales or ad operations.

You are positive-minded, energetic, can work efficiently multitasking in a fast-paced environment. You have excellent written/verbal communication skills, are highly organised and eager to learn.

You are professional, proactive, detail-oriented, service-minded with superior project management skills; all leveraged to get the client’s goals across the finish line and grow revenue for existing business.

Responsibilities

  • Build strong trusted relationships with key client and agency stakeholders, managing perceptions and expectations, you demonstrate a high level of emotional intelligence to get the best out of your relationships – you are self-aware and able to adapt to new styles when appropriate

  • Engaging advertisers and agencies in strategic dialogue, assessing opportunities involving senior management for large commercial scale and growth opportunities

  • Know the commercial value and projected revenue of assigned accounts, identifying opportunities for financial growth, upselling products and solutions to existing clients where opportunities arise

  • Own Salesforce maintenance, monthly pacing and billing for assigned accounts, ensuring all invoicing is done correctly within the needed timeframe

  • Commercial management; signing off new campaign approvals and IO’s, processing billings

  • Support Account Director in developing and maintain externally facing scope of work documents to ensure strategy and set-up alignment for internal and external teams across accounts

  • Implementation, management and support of sophisticated digital marketing campaigns using existing knowledge of proprietary technologies, including account maintenance, QA, and analytics needs

  • Managing on-boarding of new clients, producing custom on-boarding documentation and support across the range of our services

  • Implementation, optimisation, and regular enforcement of process workflow(s)/SLA’s for internal and external teams

  • Lead internal and external communications to effectively and proactively manage client expectations

  • Empower internal teams to have an open line of communication with external client and agency teams as appropriate

Requirements

  • Able to operate autonomously in a fast-paced ad tech environment. You have the ability to take initiative, own your business and follow through.

  • Ability to effectively communicate clearly and concisely. You enjoy public speaking and presenting to clients and agency partners. You can write clear, grammatically correct, and easy to digest emails.

  • Meticulous, have a sharp eye for details and consistency. You’re able to capture all

  • details and translate them into an easily digestible format.

  • MS Office. A comprehensive understanding of MSOffice (especially Excel and PowerPoint) and Sharepoint