If you are looking for a new career with a company that may help to level up your career path, look no further... This is an expansion role.
I am working closely with an adtech company with a strong brand presence across APAC and beyond. In this role, you'll be responsible for achieving the following outcomes within the first year:
Basics & Cultivation of Accounts
Within 1 month of hire: successfully complete formal onboarding program.
Within 3 months of hire: demonstrate an ability to manage 20-30 key accounts (agency/advertisers) autonomously and utilise relationships built within the region to identify additional opportunities for account growth.
Within 6 months of hire: act as the company representative externally to agency, client and trading desk meetings.
Within 1 year of hire: establish area(s) of expertise and project management efficiency programs and processes within that area.
To achieve the outcomes listed above, you'll be spending your time:
Self-Serve campaigns management
Assist in onboarding of customers to self-service buying platform or DSP.
Be lead point of contact for all client communication post-sale.
Lead preparation for campaign activation through clear and concise communication efforts with clients.
Oversee post-sale process, including but not limited to: campaign set-up, pacing and delivery, incremental revenue generation and post-campaign analysis.
Analyse performance data to highlight key trends.
Plan and execute multiple incremental revenue prospecting plans each quarter.
Help internal staff development through consistent and thorough knowledge sharing exercises.
Managed service campaign management
Set up the campaign via legacy platform/buying platform.
Monitor the campaign pacing, performance, and make optimization to achieve the client KPI.
Communicate with clients proactively in terms of campaign performance and work on the incremental revenue generation and post-campaign analysis.
Plan and execute the end of campaign report presentation for Key clients.
Help to check internal team's campaign set up, changes to ensure no mistakes on the campaign management across the team.
For you to perform well in your role, you must have:
A minimum of 4 years of relevant work experience including AdOperations, client services, and customer experiences at a digital media agency, SSP, or Adtech company for APAC markets.
Vast digital media industry knowledge and vested passion in understanding how trends impact day-to-day work, such as, but not limited to: Programmatic Advertising (Branding & Performance, Header Bidding and Open RTB Protocol etc...
Has a proven track record of exceptional time management – effectively plans long-term and big picture projects, while maintaining day-to-day effectiveness.
Continually promotes and achieves high standards of quality at work, applies attention to detail to execution and constantly looks for problems to solve and ways to improve.
Has a track-record of meeting (or surpassing) ambitious goals in a fast-paced, competitive environment over a sustained period of time.
Demonstrates comfort engaging with strategic clients, is an avid problem solver, proactive and a creative thinker.
Is adept at navigating the intricacies of tactical systems and processes (e.g., third-party ad servers, verification vendor platforms, DSPs, Salesforce, etc.)
Cultivates and maintains strong, productive relationships with a range of internal and external stakeholders
Possesses exceptional written and verbal communication skills.
Takes a collaborative approach to their work; understands the limitations of their own perspective and works hard to understand the interests/perspectives of others.
Ready to take up the challenge? Have a confidential chat with me, email@example.com